INPATIENT MEDICAL SERVICES What We Do

Unique Partnership Model Delivers Results

For Healthcare Facilities

The IMS Advantage: Adding Value Across the Continuum of Patient Care

Unique Partnership Model Delivers Results

When you partner with IMS for expert medical management within the full continuum of patient care, we immerse ourselves in your culture. Our doctors are more than just additions to your staff; they’re integral members of your team providing a seamless delivery of care process.

A dedicated Regional Leadership Team is in place to oversee proven delivery of care customized for each facility. By utilizing a vertically integrated model, IMS ensures integration of our leadership team and staff physicians with your hospital team.

Where We Started

We take a collaborative approach while working with our partners to develop customized programs focused on driving results and achieving outcomes that meet your needs. Benefits of our approach include:

  • 24/7 presence of skilled, board certified eligible internists
  • Smooth transitions of care
  • Fewer complications
  • Improved clinical outcomes
  • Expert medical management reduces expense per case
  • Timely and accurate coding improves reimbursement
  • Proven staffing model promotes cost containment

IMS offers a variety of customizable services to help you improve patient care and operational results:

Hospitalist and Nocturnist Programs for Dependable 24/7 Coverage

From admission to discharge, our Hospitalist and Nocturnist Programs ensure full coverage. Through a focus on partnership and collaboration, we’ve developed a proven delivery of care model that drives results.

Standard and risk-based hospitalist and nocturnist programs
24/7 presence
Rapid response times
Improved through-put from the emergency department
Efficient early morning discharges
Dedicated nurse/clinical call center supports critical follow-up procedures
Outcomes and patient satisfaction data collected

Post-Acute Care Programs Ease Transitions of Care

Whether you need higher acuity physician coverage or simply want to streamline a patient’s journey from the hospital into your care, a customized Post-Acute Care Program can help. Built around your needs and your culture, IMS can customize a plan to help you improve key metrics and enhance patient satisfaction, all while positively impacting your bottom line.

Dedicated physician coverage for each site
Reduction in patient trips back to the emergency room
Access to high acuity coverage customized for your needs
Better communication with PCP
Coordination of care upon discharge
Improved pharmacy reconciliation
Development of clinical pathways for the top costly diagnoses
Medical directorship available when needed

Emergent Consults to Identify Best Treatment Venues

Time and capacity constraints on ER staff can often result in higher admittance rates than necessary, particularly for patients who fall within the top 10 misclassified categories. With IMS’s Emergent Consulting Service, our physicians work as emergency medical consultants in tandem with ER doctors to assess patients and quickly determine the best venue for treatment, which improves care while saving time and money.

Timely and accurate determination of whether discharge, observation, admission or even stay at a skilled nursing facility would best serve the patient
Doctors who specialize as emergency medical consultants and are well-versed in complicated observation criteria driven by Medicare
Patients quickly moved to the most appropriate clinical setting
Avoid unnecessary admissions

Customized Co-Medical Management Services

Our partner facilities have come to depend on our co-medical management services to streamline and enhance the journey of their surgical and orthopedic patients while maintaining cost efficiencies. We will customize a program that works best for you — be it pre-admission testing/ surgical clearance, post-operative care or orthopedic collaboration services — to help you seamlessly deliver consistent, quality patient care.

Timely completion of clinical assessments required for surgical clearance
Lower cancellation rates; avoid costly downtime in the surgical suite
On-schedule elective and emergent surgical procedures
Less burden on primary care physicians and surgeons
Smooth transitions of care for orthopedic cases

For Referring Physicians

The Primary Care Physician’s Bedside Extension

IMS doctors help primary care physicians meet the challenge of complex care management for both office patients and patients hospitalized with illnesses. We bring multi-disciplinary experience in managing complex disease processes to the bedside and act as an extension of your team. This is in keeping with our commitment to delivering a true continuum of care.

Quality Care, Real-Time Communication

By partnering with IMS, you can rest assured your patients will receive quality care while in the hospital, skilled nursing facility or other medical setting. Our doctors will communicate and interact with you, the patient’s primary care physician, in real-time so you’re up to date on your patient’s situation.

We are proud of the long-term relationships we’ve established with the primary care physicians who entrust us with the care of their patients. We understand that these are your patients and are as committed to the care just as you are.

Quality complex care management. Compassion. Continuous communication. Consistency. These are the hallmarks of our partnerships with the physicians who refer their patients to our care.

IMS Nurse Practitioners

Grow with IMS

If you are a hospitalist organization interested in joining a dynamic and growing company, consider IMS. We’re building on our success and expanding throughout the Midwest.

For Payers

How Payers Benefit with IMS

The role of the payer can be particularly challenging in light of the constant flux of the current healthcare environment and demanding clinical performance metrics. It can be difficult to balance patient needs with responsible spending, and find that optimal equilibrium of fiscal responsibility with ideal member-health choices.

For the payers who partner with IMS, our doctors are an intrinsic part of each patient’s healthcare team. We build an integrated system based on collaborative relationships to become successful together.

  • Cost-effective decision making
  • Readmission prevention
  • Quickly moving patients to the appropriate care setting

These are the ways we help our partners realize better patient care management which translates into improved critical clinical performance metrics and a better bottom line.

Combined with better communication and data collection, here’s how the IMS delivery of care model helps payers realize positive financial impact and improve performance metrics:

Financial Impact

Expert case management reduces expense per case
Timely and accurate coding improves reimbursement
Optimization of record-keeping, billing and analytics
Proven staffing model promotes cost containment

Performance Metrics

Increased patient satisfaction
Decreased length of stay
Lower readmission rates/readmission prevention
Improved HCAHPS scores

For Patients

We’re transforming patient experiences through compassionate, cohesive, collaborative care

IMS doctors help primary care physicians meet the challenge of complex care management for both office patients and patients hospitalized with illnesses. We bring multi-disciplinary experience in managing complex disease processes to the bedside and act as an extension of your team. This is in keeping with our commitment to delivering a true continuum of care.

Clinical Call Center

After discharge, a discharge summary and follow-up recommendation are provided to the primary care physician.  A nurse from the IMS Patient Call Center will contact the patient to make sure they are doing well and to confirm scheduled follow-up with their primary care physician, medications are filled and being taken properly and any outpatient tests that were ordered are completed or scheduled.

Learn about the IMS Nurse Call Center